Privacy Policy | Novigen Biotech

This policy outlines how Novigen Biotech collects, processes, and protects personal data in connection with your use of this website.

What this website collects

The enquiry, quotation, and job application forms collect the information entered into them, together with the page the form was submitted from, the submission time, and the network address of the submitting device.

The site records page views for its own analytics. No third-party analytics service is used and no advertising or tracking cookies are set. Visitors are counted using a salted one-way hash that changes daily, not a stored identifier.

A session cookie is set only for administrators signing in to the content management system. No cookie is required to browse the public site.

How the information is used

Form submissions are used to respond to the enquiry, request, or application they relate to. Job application material, including uploaded documents, is used solely for recruitment purposes and is never published or served from a public address.

Retention

Novigen Biotech retains personal data only for as long as necessary to fulfill the purposes for which it was collected:

Enquiries and Quotation Requests: Retained for up to 12 months following the final communication, after which the data is deleted or securely archived if a commercial relationship is established.

Job Applications: Retained for up to 6 months from the conclusion of the recruitment process for the specified role. With your consent, application data may be held for up to 12 months to consider you for future vacancies.

Server Logs and Analytics: Daily visitor hashes and raw server logs are automatically discarded or anonymized after 90 days.

Your rights and how to contact us

This site operates under the Data Protection and Privacy Act, 2019 of the Republic of Uganda. Depending on your location and subject to applicable legal exemptions, you have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct inaccurate or incomplete information.
Right to Erasure / Objection: You may request that we delete your personal data or object to its processing where there is no legal basis to retain it.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, or if you have questions or complaints regarding how your data is handled, please contact our Data Protection Officer:

Email: info@novigen.africa
Post: Novigen Biotech, Plot 50 Kassim Kabugo Road, Mutungo, Kampala, Uganda

If you believe your personal data has not been processed in accordance with the law, you also have the right to submit a complaint to the Personal Data Protection Office (PDPO) of Uganda.